Refund Policy
Last updated: October 2025
At Restaurant 66, we aim to provide our guests with the best dining experience.
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This Refund Policy explains the conditions under which refunds may be issued.
1. Reservations & Deposits
• For groups of 6 or more, we may require a deposit to secure your booking.
• Deposits are non-refundable in case of cancellations made less than 24 hours before the reservation time or in the event of a no-show.
• If you cancel at least 24 hours in advance, your deposit may be refunded or applied to a future booking.
2. Online Orders & Takeaway
• If an error occurs with your online order (e.g., wrong item, missing item), please contact us immediately.
• Refunds or replacements will be considered on a case-by-case basis.
• Refunds are not available for change-of-mind after the order has been prepared.
3. Events & Private Bookings
• For special events, private dining, or catering services, specific refund conditions will be communicated at the time of booking.
• In general, prepayments for events are non-refundable unless the event is canceled by Restaurant 66.
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4. Gift Cards & Vouchers
• Gift cards and vouchers are non-refundable and cannot be exchanged for cash.
• They may be used only for purchases at Restaurant 66 within their validity period.
5. Exceptional Circumstances Refunds may be issued at our discretion in cases such as:
• Service disruptions caused by Restaurant 66 (e.g., technical errors, restaurant closure).
• Incorrect charges or billing mistakes.
6. Contact for Refunds To request a refund or report an issue, please contact us at:
Restaurant 66 Holbergstrasse 1
8302 Kloten, Switzerland
+41 78 258 57 66